FREE DELIVERY FOR ORDERS OVER $50

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 free Shipping for orders over $40

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Frequently Asked Questions

  • Who can use Crown products?

    Our products are designed for everyone—regardless of age, gender, or hair type. We believe that every crown deserves to be protected and celebrated.


  • What materials are your products made from?

    Our products are crafted from premium materials like soft satin, durable cellulose acetate, and high-quality elastic. Each item is designed to be gentle on your hair while providing a secure hold.

  • How do I care for my Crown products?

    Bonnets and Durags: Hand wash or machine wash on a gentle cycle and air dry.

    Scrunchies: Hand wash or machine wash in a laundry bag on a gentle cycle and air dry.

    Hair Clips: Wipe clean with a damp cloth.


  • Are your products available in different sizes?

    Yes, our products come in various sizes to accommodate different needs. Please refer to the product descriptions for detailed size information.

  • How can I track my order?

    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.


  • What is your shipping policy?

    We offer standard and expedited shipping options. Orders over $50 qualify for free standard shipping


    Processing Time: Orders are typically processed within 1-2 business days.

    Shipping Rates: We offer flat-rate shipping for all domestic orders. Rates may vary for international shipments.

    Delivery Time: 3-7 business days

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  • Do you offer international shipping?

    Currently, we only ship within the United States. We hope to expand our shipping options in the future.

  • What is your return and exchange policy?

    Due to the nature of our products, we do not offer returns or exchanges. All sales are final. However, if you receive a damaged or defective item, don't hesitate to get in touch with us within 48 hours of receiving your order, and we will resolve the issue.

  • What should I do if my package is lost or damaged?

    If your package is lost, check the tracking information first and contact the carrier. If you still cannot locate your package, don't hesitate to get in touch with us for assistance. For damaged items, please take photos and contact us within 48 hours.

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